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LEGAL

GENERAL TERMS AND CONDITIONS OF SALE

The following General Terms and Conditions of Sale together with the documents referred to below (including the Privacy Policy and General Terms and Conditions of Use) govern the offer and sale of products on our website, "suite106.it". Please read these terms and conditions carefully before ordering any products. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions.

The products purchased on suite106.it are sold directly by Ediltre srl, which is headquartered in Italy at Via Torino 95 - 00184 Roma, Trade and Companies Register, Tax ID  No. and VAT Registration No. 05475231006, in quality of company licensee of the registered trade-mark “suite106”. If you need any assistance, please contact us at customercare@suite106.it.

How to place an order on suite106.it

To place an order for the purchase of one or more products on suite106.it, you must fill out the online order form and send it electronically to Suite106, following the relevant instructions. 

The order form contains a link to these General Terms and Conditions of Sale, and also contains information on the main characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product and shipping and delivery costs.

An order shall be deemed submitted when Suite106 receives your order form electronically and the order information has been verified as correct. 

After your order form has been submitted, Suite106 will process your order. 

By submitting an order form to Suite106, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale in your contract with Suite106. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on suite106.it. 

By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on suite106.it, through links, including the General Terms and Conditions of Use and Privacy Policy. 

We would like to remind you that all items purchased are intended for use in the country they were ordered from. If, however, you decide to take the items to another country, you will be responsible for adhering to both the exportation legislation of the order country and the importation legislation of the destination country. Suite106 shall not be held liable. 

Guarantees and Product Price Indication

On suite106.it, we offer for sale luxury and top-quality products. These products are manufactured by the seller himself or its trusted manufacturers or purchased by Suite106 directly from fashion houses, manufacturers and dealers, carefully selected for their stringent quality control.   

Suite106 does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards. Only vintage products, which are sold on demand, may be second hand and/or in a worn condition because of the particular nature of the product. The main characteristics of products are shown on suite106.it on each product page. The products offered for sale on suite106.it may not exactly correspond to the real garments in terms of image and colors due to the Internet browser or monitor used. 

Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form. 

Orders made from a country site different from the one you are shipping to, or to addresses to which Suite106 cannot ship, will be automatically cancelled. 

All Products sold by Suite106 come with an identification tag attached with a disposable seal. You should not remove or alter the tag or seal from the purchased products should you wish to return the purchased product. 

Payments

Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form. 

In the case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Paypal which provides remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by Suite106 except for performing the procedure relevant to your purchase or issuing refunds in the case of returns, in compliance with the exercise of your return right or for reporting cases of fraud to the police.

 

GENERAL TERMS AND CONDITIONS OF USE

These General Terms and Conditions of Use govern the access to and use of suite106.it. The access to and use of this web site as well as the purchase of products on suite106.it are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you.

This website is managed and maintained by Ediltre srl, which is headquartered in Italy at Via Torino 95 - 00184 Roma, Trade and Companies Register, Tax ID  No. and VAT Registration No. 05475231006, in quality of company licensee of the registered trade-mark “suite106”.

To request any additional information, please contact us at customercare@suite106.it.

Suite106 may amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update to the General Terms and Conditions of Use shall be published on the web site in this section.

Therefore, you should regularly access this section on the web site in order to check the publication of the most recent and updated General Terms and Conditions of Use of suite106.it. If you do not agree to all or part of Suite106's General Terms and Conditions of Use, please do not use our web site.

Remember that you will be liable for your use of suite106.it and its contents. Suite106 shall not be considered liable for any use of the web site and its contents made by any of its users that is not compliant with the laws and regulations in force, without prejudice to Suite106's liability for intentional torts and gross negligence.

In particular, you will be liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent), as well as for any improper use of such data or information.

Intellectual Property Rights

suite106.it's contents, including but not limited to, works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos and any other material posted on suite106.it in any format, including menus, web pages, graphics, colours, schemes, tools, fonts, design of the web site, diagrams, layouts, methods, processes, functions and software which are part of suite106.it, are protected by copyright and by any other intellectual property right of Suite106 and of the relevant right-holders. The reproduction, wholly or in part, in any form whatsoever, of suite106.it and of its contents is not allowed without Suite106's written consent.

Suite106 has the exclusive right to authorise or prohibit any reproduction (whether direct and indirect, temporary or permanent or by any other mean or in any form, in whole or in part) of suite106.it and its contents. 
As far as the use of suite106.it is concerned, you are only authorised to display the web site and its contents. 
You are also authorised to carry out all the other temporary acts of reproduction which are transient or incidental and an integral and essential part of displaying suite106.it and its contents and which have no independent economic significance. You are also authorised to surf on the web site for the lawful use of suite106.it and its contents. 

You are not authorised to reproduce by any means or in any form, in whole and in part, suite106.it and its contents. Any reproduction must be authorised from time to time by Suite106 or, if necessary, by the authors of the work posted on the web site. Such reproductions shall be carried out for lawful purposes and in compliance with copyright and the other intellectual property rights of Suite106 and of the authors of the works posted on the web site. 
The authors of works posted on suite106.it are at any time entitled to claim the authorship of their work and to object to any distortion or any other modification of the works, including any damage to the works which may prejudice the honour and reputation of the authors.

You undertake to comply with the copyright of the authors who chose to publish their work on suite106.it or have cooperated with suite106.it in the creation of new expressive and artistic works which are intended for publication, not exclusively on the web site, or which are an integral part of the web site.
In any event, you are not authorised to use, in any manner or form whatsoever, the contents of the web site or any single work protected by copyright or any other intellectual property right. By way of example, you must not alter or modify the web contents or any work protected by copyright and by any other intellectual property right without Suite106's consent and without the consent, where necessary, of each author of the works posted on suite106.it.

Trademarks and Domain Names

Ediltre srl is the exclusive owner of the logos and registered trademarks "Suite106" and " suite106.it " and of any other sign which includes the word "Suite106" and the domain name " suite106.it ".

All of the other signs which are used for distinguishing the products sold on suite106.it posted on the web site are registered trademarks of the respective owners and are used on suite106.it only for the purpose of distinguishing, describing and advertising the products sold on suite106.it.

Suite106/Ediltre srl and all of the other owners of registered trademarks are entitled to the exclusive use of the trademarks respectively owned.

You are not authorised, without the consent of Suite106 and of any other owner of the registered trademarks posted on the web site, to use such trademarks for distinguishing products or services.

Links to Other Web Sites

suite106.it contains links to other web sites which are in no way connected to suite106.it or Suite106.

Suite106 does not control or monitor such third party web sites or their contents. Suite106 shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites.

Please, pay attention when you access these web sites through the links provided on suite106.it and carefully read their terms and conditions of use and their privacy policies. Our General Terms and Conditions of Use and Privacy Policy do not apply to the web sites of third parties.

suite106.it provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet.

When Suite106 provides links to other web sites, Suite106 does not reccomend that to its users access these web sites and it does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.

Links to suite106.it

Please, contact Suite106 at the following e-mail address info@suite106.it if you are interested in linking the home page of suite106.it and other web pages which can be publicly accessible. You are requested to contact Suite106 for requesting our consent to linking suite106.it. Suite106 grants links to suite106.it free of charge and on a non-exclusive basis.

Suite106 is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to suite106.it has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-à-vis Suite106 or the latter's suppliers, or when Suite106 fears that such practices or such activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links (such as deep frames) to suite106.it or to use unauthorised meta-tags without Suite106's consent.

Disclaimers on Content

Suite106 has made all efforts to prevent the publication on its web site of content describing or representing situations of physical or psychological violence or which, according to the sensitivity of suite106.it’s users, might be deemed to violate civil beliefs or human rights and dignity, in all its forms and expressions. 
In any event, Suite106 does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Italy.

However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access our web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by suite106.it shall be your exclusive and personal responsibility. 
Suite106 has also adopted measures to ensure that the content of suite106.it is accurate and does not contain any incorrect or out-of-date information.

However, Suite106 cannot be held liable for the accuracy and completeness of the content posted by Suite106 on its web site, except for its liability for tort and gross negligence and as otherwise provided for by the law. 
Moreover, Suite106 cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact us at customercare@suite106.it. A Suite106 representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible.

At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. 
Although Suite106 shall use its best efforts to ensure regular access to its web site, the dynamic nature of the Internet and web content may not allow suite106.it to operate without any suspensions, interruptions or discontinuity due to updating the web site.

Suite106 has adopted adequate technical and organisational security measures to protect services on suite106.it, integrity of traffic data and electronic communications in order to prevent unauthorised use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information regarding users of suite106.it, and to avoid unauthorised or unlawful access to such data and information.

Complaints, disputes and Governing Law

These General Terms and Conditions of Use are governed by Italian law. 

Customers can forward complaints by notifying the Seller’s Registered Office or via e-mail to the following e-mail address: customercare@suite106.it.

Every dispute regarding the Contract’s application, performance, interpretation and breach is solely submitted to the Italian jurisdiction.

Where the General Conditions do not specify otherwise, the Seller is entitled to amend the General Conditions at any time. The General Conditions that apply legally to every purchase order of Products are the ones in force at the time in which this order was forwarded. Without prejudice to legislation that has to be applied, the Contract and every relationship with the Seller are likewise governed solely by Italian law with special reference to the Legislative Decree 185 of 1999 and the Legislative Decree 206 of 2005.

By forwarding the Products’ purchase order through the Website, the Customer fully accepts the aforementioned clauses.

 

RETURN POLICY

Suite106 proudly stands behind the quality we offer our customers. If for any reason you are not satisfied with any full price item, you have the right to cancel your contract with Suite106 in relation to products purchased from suite106.it, without any penalty, by notifying Suite106 in writing within fourteen (14) calendar days, beginning on the day you receive the products. 

To return items please follow these simple steps:

  • Send us an email at concierge@suite106.it explicitly stating your decision to return one or more items
  • Kindly indicate a reason for the return: it really help us to do better!
  • The Seller will provide you via mail a return authorization. The return is allowed anyway only if it is specifically authorized by the Seller. We will not accept any returns without a return authorization.
  • Once you have received the return authorization from the Seller, return items must be shipped back to Suite106 within fourteen (14) days from the date on which you received the authorization from the Vendor
  • Please ensure you return the items in the same condition as received: the products should not have been used, worn, washed or damaged;
  • Note: the identification tag should still be attached to the products with the disposable seal (Please note: items returned without the swing or return tags may be refused)
  • The products should be returned, complete and unused,(if you want to return a kit, it should include all of its components).
  • Package and seal the items well and use the original packaging or choose an adequate alternative
  • We recommend you to send the parcel with a service that allows tracking and to keep a note of the tracking number

Kindly note that if purchased, each piece of our Furniture collection will be made to order exclusively for you, and therefore is not returnable. Suite106's furniture, custom orders, art, personalized and sale items are not eligible for return or exchange and are final sale. Home decor is only eligible for exchange; with exception on all marble products due to the fragile nature of all our handmade marble items.

Please note that shipping charges are non-refundable. 

You should return the products to Suite106 in the same condition in which you received them and at your own expense. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. Suite106 reserves the right to deny a refund if the merchandise does not meet these requirements.

After the Seller has received the returned Products and verified their compliance, the Seller will send the Customer an e-mail of confirmation that the return has been accepted and will reimburse the Customer the price of the returned Products, net of the carriage charges.

You will be notified if the returned products cannot be accepted. In this case, you may choose to have the products delivered to you at your expense by Suite106. If you refuse the above delivery, Suite106 reserves the right to retain the products and the amount paid for your purchase of the products.

Refund Times and Procedures

After Suite106 has received the returned products and checked that the products meet all requirements, you will receive an e-mail that the returned products have been accepted and the Seller will reimburse the amount owed you. Whatever form of payment you used the refund procedure will start as soon as possible and in any case within fourteen (14) days of the day the Seller receives the returned products and verifies that the withdrawal and the Products comply with the applicable conditions.

The amount you paid for purchasing the returned products will be refunded on the same form of payment you used.

If the recipient of the products indicated in the order form is different from the individual who made the payment for such products, the amount paid for returned items shall be refunded to the individual who made the payment. Where the product was purchase as a gift, the refund of the sums paid for purchases will be made to the individual who purchased the product and made the payment.